Shipping & Delivery
- Our Standard shipping option is Free for orders over $75.00 in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and Hobart Metros only or
- $12.00 flat rate on standard delivery for orders below $75.00 in Sydney, Melbourne, Brisbane, Perth, Adelaide and Hobart Metros only
- Any delivery to Regional, Remote and areas outside of Metros will incur extra delivery charge. Standard free shipping conditions will not apply.
- We ship to most locations with Fastway, Australia Post and TNT couriers depending on where you are.
- Most orders placed online by 12:00 pm will be dispatched next day.
- Exceptions apply for larger orders and server racks – which may take 2-3 days for dispatch.
- Deliveries for most server racks, UPS & large parcel orders will take 2-3 business days (excludes WA, Tasmania, South Australia, Northern Territory, Regional and remote areas which can take 3-7 business days).
- “Business Days” means Monday to Friday, excluding Saturday, Sunday and Public holidays in either the place of dispatch or receipt.
- Please note the Standard shipping service is standard road freight only. The Standard shipping option excludes orders requiring AIR FREIGHT and SAME DAY shipment and does not apply to any special deliveries.
Server Racks & large parcels:
For some of the larger UPS units and racking/cabinets, there may be an additional freight cost. Some of these items are delivered on pallets, which is why additional freight charges are necessary. You will be notified of shipping quote. Your order will only be finalised when you agree to the shipping quote or you can contact us at firstname.lastname@example.org prior to placing your order.
Server racks are kerbside delivery only, for end to end delivery or delivery with tailgate truck we need to quote pricing for the freight.
We are unable to deliver to PO Boxes and Lockers.
Authority to Leave:
We do not offer authority to leave facility. If you are unavailable to receive parcel, the delivery driver will leave a card for you to collect it from nearest pick up location.
Any undelivered parcels returned to us will incur redelivery charge irrespective of order price.
We do not offer pick up service.